PRIVACY POLICY

Effective Date: January 01, 2026

Business Name: Roses & Orchids

Address: 1901 W 8th Street

Los Angeles, CA 90057

Email: lomarb14@gmail.com

Phone: 323-947-7702

 

 

1. Information We Collect

 

When you place an order or use our website, we may collect:

 

• Full name

• Billing address

• Delivery address

• Email address

• Phone number

• Payment details (processed securely via Wix Payments)

• IP address and browser/device information

 

We collect this information to process orders, prevent fraud, and improve our services.

 

 

2. Payment Processing

 

All payments are securely processed through Wix Payments and its payment processing partners. We do not store full credit card numbers on our servers.

 

We use fraud prevention tools including:

 

• CVV verification

• Address Verification (AVS)

• IP and risk monitoring

 

Orders suspected of fraud may be canceled.

 

 

3. How We Use Your Information

 

We use your information to:

 

• Process and deliver orders

• Contact you regarding your purchase

• Prevent fraud and chargebacks

• Improve website functionality

• Send transactional emails

•  

We do not sell or rent your personal information.

 

 

4. Delivery Documentation

 

To protect against fraudulent claims, we may document deliveries with timestamps, GPS data, and/or delivery photos. This documentation may be used to dispute chargebacks.

 

 

5. Data Security

 

We implement commercially reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

 

 

6. Your Rights

 

You may request access to or deletion of your personal information by contacting us at lomarb14@gmail.com.