No. Due to the perishable nature of flowers, all sales are final. If there is a confirmed quality issue caused by our error, we will replace the item.

We cannot guarantee exact delivery times unless a specific time window was purchased.

We may leave the arrangement in a safe location or with a neighbor.

Seasonal availability may require substitutions while maintaining overall style and value.

Contact us immediately. Additional delivery fees may apply.

Yes. We may document deliveries with photos and timestamps for quality assurance and fraud prevention.